Hi Roetta,
I'm also sorry to hear that this is getting you down, I sure know what you mean! I too have plugs (both lowers done), and I find that it doesn't help all that much even with Restasis (my latest evaporation test was 6 for the right, and 7 for the left (the best one I've had in a couple of years now), still not so good (the normal is 12 with 10 being the bottom of normal)).
You want a bit of a laugh? The opthamologist wants me to get tested for SJS, it took everything that I had not to laugh in her face, but she did notice me smiling. She asked if I'd had it done, and I told her that yes, I have had the testing done, and that it was also in my files, I have a copy of that in my file

).
Take care of yourself, okay?
Hang in there -
Patze